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Thursday, 24 April 2014

Graduate Retail Advisor - Experience Centre at Etisalat Nigeria - Ijebu Ode

Etisalat's vision is a world where people's reach is not limited by matter or distance; a world where people will effortlessly stay in touch with family and friends; a world where businesses of all sizes can reach new markets without the limitations of distance and travel

Etisalat Nigeria is recruiting to fill the below position of:

Job Title: Retail Advisor, Experience Centre

Location: Ijebu Ode, NG

Job Summary
Sell and market Etisalat products in assigned experience centre while providing consistent and quality service.
Principal Functions

Create an outstanding buying experience for the customer.
Create a professional buying atmosphere.
Greet all customers in a professional, friendly, and timely manner, as well as directing customer inquiries
Assess and profile customer needs with aim to proffer the appropriate product or service
Problem solve issues in a timely manner
Perform all direct sales of Etisalat s products to end users/customers in assigned experience centre.
Organise and participate in product education/demonstrations, promotions and activations.
Report findings on customer related market intelligence (acquired in the course of sales activities) to the Experience Centre Manager for escalation as required.
Proactively gather current customer data/information and regularly update customer database to ensure reliability and accuracy.
Log and address customer complaints; escalate appropriate issues and follow-up with relevant personnel to ensure proper resolution.
Participate in marketing efforts to harness new sales opportunities, including but not limited to outbound calling, and promoting the brand inside and outside the store/retail location.
Assist with cash handling and deposits as governed by operations control standards.
Assist with inventory counts as needed.
Assist in maintaining store appearance, back room, restrooms and individual work area according to the retail store standards.
Receive and process all payments and provide the customer with additional information as required
Attend team meetings as required.
Prepare/compile agreed periodic activity and performance reports for the attention of the Experience Centre Manager.
Perform any other duties or functions as assigned by the Experience Centre Manager.
Educational Requirements
First degree or equivalent in relevant disciplines.
Experience, Skills & Competencies
Minimum of one (1) year post NYSC work experience.
Application Closing Date
30th April, 2014.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Note: Applicants are to apply for ONLY one state. Applicants who apply for more than one state SHALL be disqualified.

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